Accessibility
The site aims to make service, safety and phone information usable across devices and assistive technologies.
Call the accessibility support line, phone number 0485 021 377Accessibility approach
The site is designed for clear headings, readable content, keyboard use, visible focus, sufficient contrast, meaningful link labels and phone controls that remain usable on small screens.
Images should have useful alternative text where they communicate information, and decorative images should not create unnecessary screen-reader noise. Motion should respect reduced-motion preferences.
Getting information by phone
If a page, menu, table or phone control is difficult to use, call the support-labelled number shown on the published site and describe the page and barrier. Support calls are kept separate from customer repair enquiries.
The support path can provide the same core information in a practical alternative format where reasonably possible. It does not diagnose the garage door or replace emergency services.
Report an accessibility barrier
Please identify the page address or heading, device or assistive technology if you wish, what you were trying to do and what happened. Do not include passwords, access codes or unnecessary sensitive information.
Accessibility feedback is used to investigate and improve the website. External platforms, telephone networks and linked documents may have their own accessibility controls and limitations.
- Page or feature affected.
- Expected action and observed barrier.
- Browser, device or assistive technology where helpful.
- Preferred way to receive a response.
Urgent garage-door safety is separate
For a heavy, crooked, off-track or suspended door, keep clear and use the customer-service phone path. For a life-safety emergency, contact the appropriate emergency service.